Ditch the Chatbots and Use Business Texting Instead
Are your customers ditching your business because of frustrating interactions with chatbots? 65% of people say they're likely to abandon a business transaction due to a negative chatbot experience. Discover the benefits of launching text conversations with customers from your website instead of chat.
The Dangers of Employees Texting from Their Personal Numbers
Is your business putting employees at risk by having them text customers from personal numbers? Using personal phone numbers for business communication creates serious privacy concerns and security risks that could negatively impact your employees and the business. Discover the five hidden dangers and what you can do to protect your company and staff.
The Hidden Junk Fees Providers Include and How to Avoid Them
In addition to government mandated fees, many providers tack on hidden junk fees to increase their profits while seemingly keeping their published base cost low. We have put together a list highlighting some popular UCaaS providers and their hidden fees so that they don’t catch you (and your wallet) by surprise.